The World according to DocBrain

Friday, October 13, 2006

I did it my way...

http://www.usatoday.com/money/biztravel/2006-09-17-airport-check-in-usat_x.htm

Private citizens have the right, perhaps the obligation, to make some sort of statement about what they feel is right and wrong. But employees of a company, particularly ones that serve the public under a public license, must abide by and obey company policy and the applicable laws of the land. One could never imagine a physician, appalled by a patient possibly being a smoker, refusing to treat his patient's acute pneumonia. The duty of a person in a service industry is to the customer, not to oneself.

If you happen to support the actions of the cab drivers in this story, please respond to this post, as I would be very interested in reading the ethical justification for their position. Please do not give a religious justification unless you can explain why a religious justification in this circumstance would be ethically relevant.

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